24.05.2007 15:30:00
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As the 2007 Hurricane Season Draws Near, The Hartford Reminds Residents and Businesses to Be Prepared!
With just one week away from June 1, the official start of the Atlantic
hurricane season, The Hartford Financial Services Group, Inc. (NYSE:
HIG), one of the leading providers of investment and insurance products,
is reminding homeowners and businesses to take measures that can
safeguard their lives and property if they become the victims of a
violent hurricane.
Weather experts are predicting an above normal 2007 hurricane season,
with 13 to 17 named storms, with seven to 10 becoming hurricanes. Three
to five could become major hurricanes of Category 3 strength or higher.
In an effort to raise awareness and to spread the message well beyond
National Hurricane Preparedness Week (May 20-26), The Hartford’s
Loss Control unit is hosting a webcast on the topic of preventing injury
and minimizing property damage caused by the destructive forces of a
hurricane. This electronic presentation can be accessed by visiting the
Hurricane Information Center at http://www.thehartford.com/catinfo
and selecting the link to the Hurricane Preparedness Presentation.
This new Loss Control tool is one of several resources made available to
those who visit the web site, which offers tips and checklists for storm
preparation, evacuation planning, creating a home inventory, post-storm
safety and filing a claim. There is also information on The Hartford’s
pioneering Emergency Claim Card, as well as a link to a free home
inventory software that can be downloaded from the Insurance Information
Institute.
"Hurricanes can cause extensive property
damage, but they can also upend lives if the right steps are not taken
before, during and after a storm,” says Robert
Wilkey, The Hartford’s assistant vice
president of Catastrophe Claims Management. "While
last year’s season was thankfully a quiet one,
people living or working in harm’s way shouldn’t
be lulled into a false sense of security. They should heed the warnings
of Hurricane Preparedness Week and create an adequate disaster and
recovery plan.”
Wilkey explains that one simple but critical step in this process is to
create an inventory of personal belongings and business assets. The
creation and maintenance of an updated inventory can be helpful during
the claims process to establish what you owned prior to a loss. It can
be accomplished by doing the following:
Use a video or still camera to create a visual record of your
belongings that might be damaged or lost during a catastrophe. Update
this visual record periodically, especially after making improvements
to your home or business or after making a major purchase or receiving
a gift of significant value.
Create a written list of your inventory to accompany your visual
reference. Retain receipts for valuable items, if possible, and note
makes, models, serial numbers, dates of purchase and other relevant
information in your list.
Store visual and written records, or copies of them, away from your
home or business in a secure location, such as a safe deposit box.
Commitment to Policyholders
The Hartford has been committed to its policyholders for nearly 200
years, helping them through some of the country’s
worst natural disasters, including the Great Chicago Fire of 1871, the
San Francisco Earthquake of 1906 and the devastating hurricane seasons
of 2004 and 2005. As "early responders”
to a disaster, the company works as quickly as possible after a
catastrophe to restore people’s property and
lives.
Catastrophe Claims Operation: In
2006, the company formed a centralized Catastrophe Claims Operation near
Chicago which is dedicated solely to processing claims that arise out of
catastrophic events. Strategically located a safe distance from coastal
areas, the facility is fully staffed and ready to serve The Hartford’s
customers even when other areas of the country are experiencing the
impact of a hurricane disaster. Customers who experience a loss can
report damages to 1-800-243-5860, any time of the day or night.
Technology to Reach Customers: The
Hartford has a team of Catastrophe Claims adjusters on standby, ready to
move quickly into damaged areas to begin processing claims. These
adjusters are armed with the latest technology that helps them deliver
fast, fair and efficient Claims service. For example, GPS devices enable
adjusters to find policyholders when street signs and landmarks are
missing. Adjusters carry satellite telephones to conduct business when
telephone lines and cells are down. The company is also experimenting
with oblique aerial imaging -- a new technology involving low
altitude/high resolution photos -- which may be helpful before adjusters
can physically enter a neighborhood.
Accessing Funds: The
Hartford offers its customers innovative payment options during a time
of need. Policyholders can access emergency funds through 1) traditional
checks, 2) electronic fund transfers, which deposit funds directly into
a customer’s bank account, and 3) The Hartford’s
"Emergency Claim Card,”
which is a pre-funded, PIN-protected card that can be activated within
24 hours and has "point of sale”
functionality at retail locations. The card is convenient, secure and an
easy-to-use alternative to cash or writing a check from a personal
account. For the 2007 hurricane season, The Hartford is working on new
enhancements to the Card program, including the ability to allow
customers to access a credit option as well as the existing PIN features
of the card.
"The Hartford is equipped more than ever
today to handle disasters that affect our customers. Our focus continues
to be on delivering exceptional service to combat the emotional trauma
and property loss caused by a catastrophic event,”
explains Wilkey.
The Hartford, a Fortune 100 company, is one of the nation's largest
financial services and insurance companies, with 2006 revenues of $26.5
billion. The Hartford is a leading provider of investment products, life
insurance and group benefits; automobile and homeowners products; and
business property and casualty insurance. International operations are
located in Japan, Brazil and the United Kingdom. The Hartford's Internet
address is www.thehartford.com.
HIG-PC
Some of the statements in this release should be considered
forward-looking statements as defined in the Private Securities
Litigation Reform Act of 1995. These include statements about our future
results of operations. We caution investors that these forward-looking
statements are not guarantees of future performance, and actual results
may differ materially. Investors should consider the important risks and
uncertainties that may cause actual results to differ. These important
risks and uncertainties include, without limitation, those discussed in
our Quarterly Reports on Form 10-Q, our 2006 Annual Report on Form 10-K
and the other filings we make with the Securities and Exchange
Commission. We assume no obligation to update this release, which speaks
as of the date issued.
The information provided in these materials is of a general nature,
based on certain assumptions. The content of these materials may omit
certain details and cannot be regarded as advice that would be
applicable to all businesses. As such, this information is provided for
informational purposes only. Readers seeking resolution of specific
safety, legal or business issues or concerns regarding this topic should
consult their safety consultant, attorney or business advisors. The
background presented is not a substitute for a thorough loss control
survey of your business or operations or an analysis of the legality or
appropriateness of your business practices. The information provided
should not be considered legal advice.
The Hartford does not warrant that the implementation of any view or
recommendation contained herein will: (i) result in the elimination of
any unsafe conditions at your business locations or with respect to your
business operations; or (ii) will be an appropriate legal or business
practice. Further, The Hartford does not warrant that the implementation
of any view or recommendation will result in compliance with any health,
fire, or safety standards or codes, or any local, state, or federal
ordinance, regulation, statute or law (including, but not limited to,
any nationally recognized life, building or fire safety code or any
state or federal privacy or employment law). The Hartford assumes no
responsibility for the control or correction of hazards or legal
compliance with respect to your business practices, and the views and
recommendations contained herein shall not constitute our undertaking,
on your behalf or for the benefit of others, to determine or warrant
that your business premises, locations, operations or practices are safe
or healthful, or are in compliance with any law, rule or regulation.
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