Convergys Named to "Top 20 Companies in the Training Outsourcing Industry" for Fifth Consecutive Year

Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that TrainingOutsourcing.com has selected Convergys as one of the "Top 20 Companies in the Training Outsourcing Industry” for the fifth consecutive year. TrainingOutsourcing.com named Convergys to its fifth annual "Top 20” list among companies specializing in Business Process Outsourcing (BPO) in order to "create a more efficient marketplace for learning.” In addition, it continued to stress the importance of innovative methods in learning analytics and evaluation methods used to assess the impact of learning on business performance. "We are highly honored once again to be named as one of the twenty companies in this select industry group,” said Marianne Langlois, Convergys’ Vice President, Learning Solutions. "This acknowledgment further demonstrates Convergys’ global leadership in relationship management. Our focus in providing our clients with learning solutions that improve the quality and effectiveness of their business optimizes how our clients interact with their customers and employees to drive more value from those relationships. The outcome is improved business results with their customers and increased engagement and impactful talent management for their workforce.” TrainingOutsourcing.com selected Convergys as one of the "Top 20 Companies in the Training Outsourcing Industry” after evaluating over 400 companies. This selection was based on their experience in managing multi-year training business process outsourcing (BPO) engagements, recognition as a leading outsourcing service provider (OSP), capability to deliver multiple BPO training services, as well as the impact on the training BPO industry, just to name a few. About Convergys Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients. For 25 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages. Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for eight consecutive years. We have approximately 75,000 employees in 87 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com To receive Convergys news releases by email, click on http://www.convergys.com/news_email.html. (Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)