02.06.2008 12:05:00

Salesforce.com Named a Top Ten Most Influential Technology Vendor by Aberdeen Group

SAN FRANCISCO, June 2 /PRNewswire-FirstCall/ -- Salesforce.com , the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced that it has been named among the top ten most influential technology vendors of 2008 by Aberdeen Group. Aberdeen's report, The Annual State of the Market Report, evaluates and ranks the top 100 organizations that "excelled at providing value to the business community" based on a survey of 5,000 business decision makers. Positioned at number eight on the list, salesforce.com joins companies such as Cisco, Dell, EMC, HP, IBM, Microsoft, Oracle, SAP and Sun Microsystems at the top of the list.

(Logo: http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO)

"Just a few years ago, our motto, 'The End of Software' was a bold prediction; now it's an apt description of the market," said Marc Benioff, chairman and CEO at salesforce.com. "Being named amongst this group of industry leaders is further evidence of the SaaS market's fast trajectory of growth."

In addition to ranking the vendors, the Aberdeen report identifies trends in decision-making and priorities in technology spending. The top criteria listed by respondents for choosing a technology include "total cost of ownership (43%), product functionality (42%), vendor stability (24%), market specific knowledge and experience (24%), domain or industry expertise (22%), and reputation (21%)." Both mid-sized and large organizations ranked enterprise application investments such as CRM, ERP and SCM, as their biggest priority.

Additional information on the 2008 Aberdeen Report: State of the Market can be found at http://www.aberdeen.com/.

About AberdeenGroup, a Harte-Hanks Company

Aberdeen is a leading provider of fact-based research and market intelligence that delivers demonstrable results. Having benchmarked more than 30,000 companies in the past two years, Aberdeen is uniquely positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen(TM) for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information -- Opportunity -- Insight -- Engagement -- Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen http://www.aberdeen.com/ or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com/.

About salesforce.com

Salesforce.com is the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS). The company's portfolio of SaaS applications, including its award-winning CRM application, available at http://www.salesforce.com/products/, has revolutionized the ways that customers manage and share business information over the Internet. The company's Force.com PaaS enables customers, developers and partners to build powerful on-demand applications that deliver the benefits of multi-tenancy across the enterprise. Applications built on the Force.com platform, available at http://www.force.com/, can be easily shared, exchanged and installed with a few simple clicks via salesforce.com's AppExchange marketplace available at http://www.salesforce.com/appexchange.

As of April 30, 2008, salesforce.com manages customer information for approximately 43,600 customers including ABN AMRO, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, Sprint Nextel, and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com/, or call 1-800-NO-SOFTWARE.

Copyright (c) 2008 salesforce.com, inc. All rights reserved. Salesforce and the "no software" logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.

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