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28.01.2008 13:30:00

Comverse Self-Service Solutions Available to StarHub's Consumer Subscribers

Comverse, the world's leading supplier of software and systems enabling network-based multimedia enhanced communication and billing services, today announced that StarHub, the leading multi-play service provider in Singapore offering a full range of information, communication and entertainment services to its fixed, cable, mobile and Internet subscribers, has deployed Comverse Self-Service Solutions to provide its consumer customers with a single, converged online view for managing their StarHub accounts online. "We share Comverse’s belief in the value of providing customers with a seamless online user experience that unites selling and account management functionality for all our products and services,” said James Woo, Vice President, Information Services of StarHub. "Since the launch of our customer portal, we have already enjoyed improvements in our online customers experience and cost efficiency.” StarHub’s MyAccount Manager and eShop solution is powered by the Comverse Consumer Account Manager and Consumer e-Shop applications. Comverse Consumer Account Manager enables StarHub to meet its customers’ requirements for a unified view of all account activities. Customers can take advantage of the product’s comprehensive account management capabilities to add new services, modify contract details, change service plans and view bills. The Comverse Consumer e-Shop product enables StarHub to provide an online shopping experience for its wide range of multi-play product offerings through a single, integrated service-centric shopping cart. It also provides the platform for StarHub’s customers to browse or search the online shop, select promotion offers or purchase StarHub’s products and services. "We are very excited to extend our relationship with StarHub through this successful implementation of our self-service technology,” commented Eitan Achlow, President of Comverse Asia Pacific. "As more and more operators offer multi-play bundles, self-service is becoming an increasingly critical element of a successful sales and service strategy. Comverse Self-Service Solutions are valuable assets to the multi-play operator looking to offer a converged customer experience, and along with the significant savings in operational expenses from reduced customer service costs, we believe self-service will soon be seen as a "must have” for any multi-play service provider.” About StarHub StarHub, Singapore's second largest info-communication company, offers a full and diverse range of information, communications and entertainment services over its advanced fixed, cable, mobile and Internet platforms. Targeting both consumer and corporate markets, StarHub operates a full two-way 3.5G mobile network in addition to its GSM network, a nation-wide HFC network that delivers multi-channel cable TV services (including Digital Cable and High Definition Television) as well as ultra-high speed residential broadband services, and an extensive fixed business network that provides a wide range of data, voice and wholesale services. Launched in 2000, StarHub has become one of Singapore's most innovative info-communications providers, and the pioneer in 'hubbing' - the ability to deliver unique integrated and converged services to all its customers. StarHub is listed on the SGX-ST. For more information, visit http://www.starhub.com. About Comverse Comverse is the world’s leading provider of software and systems enabling network-based messaging and content value-added services, converged billing and IP communications. Comverse solutions generate revenues, strengthen customer loyalty and improve operational efficiency for over 500 communication service providers in more than 130 countries. The company's Total CommunicationSM portfolio facilitates personalized lifestyles in an evolving connected world and is based on the InSight™ Open Services Environment. Comverse’s solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, VoIP, IMS and converged network environments. Comverse is a subsidiary of Comverse Technology, Inc. (CMVT.PK). For more information, visit www.comverse.com. All product and company names mentioned herein may be registered trademarks or trademarks of Comverse or the respective referenced company(s). This release contains "forward-looking statements” under the Private Securities Litigation Reform Act of 1995 that involve risks and uncertainties. There can be no assurances that any forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important factors that could affect the company include: the results of the investigation of the Special Committee, appointed by the Board of Directors on March 14, 2006, of matters relating to the company’s stock option grant practices and other accounting matters, including errors in revenue recognition, errors in the recording of deferred tax accounts, expense misclassification, the possible misuse of accounting reserves and the understatement of backlog; the impact of any restatement of financial statements of the company or other actions that may be taken or required as a result of such investigation or as result of the company’s VSOE evaluation; the company’s inability to file reports with the Securities and Exchange Commission; the effects of the delisting of the company’s Common Stock from Nasdaq and the quotation of the company’s Common Stock in the "Pink Sheets,” including any adverse effects relating to the trading of the stock due to, among other things, the absence of market makers; risks relating to the company’s ability to relist its Common Stock on NASDAQ; risks relating to alleged defaults under the company’s ZYPS indentures, including acceleration of repayment; risks of litigation (including the pending securities class action and derivative lawsuits) and of governmental investigations or proceedings arising out of or related to the company’s stock option practices or any other accounting irregularities or any restatement of the financial statements of the company, including the direct and indirect costs of such investigations and restatement; risks related to Verint Systems Inc’s. merger with Witness Systems, Inc., including risks associated with integrating the businesses and employees of Witness; risks associated with integrating the businesses and employees of the Global Software Services division acquired from CSG Systems International, Netcentrex S.A. and Netonomy, Inc.; changes in the demand for the company’s products; changes in capital spending among the company’s current and prospective customers; the risks associated with the sale of large, complex, high capacity systems and with new product introductions as well as the uncertainty of customer acceptance of these new or enhanced products from either the company or its competition; risks associated with rapidly changing technology and the ability of the company to introduce new products on a timely and cost-effective basis; aggressive competition may force the company to reduce prices; a failure to compensate any decrease in the sale of the company’s traditional products with a corresponding increase in sales of new products; risks associated with changes in the competitive or regulatory environment in which the company operates; risks associated with prosecuting or defending allegations or claims of infringement of intellectual property rights; risks associated with significant foreign operations and international sales and investment activities, including fluctuations in foreign currency exchange rates, interest rates, and valuations of public and private equity; the volatility of macroeconomic and industry conditions and the international marketplace; the risk of declines in information technology spending; risks associated with the company’s ability to retain existing personnel and recruit and retain qualified personnel; and other risks described in filings with the Securities and Exchange Commission. The company undertakes no commitment to update or revise forward-looking statements except as required by law.

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