Verint Witness Actionable Solutions Launches Workforce Optimization and Customer Service Analytics Seminar Series in Asia Pacific, Along with State of the Industry Blog

Verint Systems Inc. today announced its upcoming, multi-city Asia Pacific Workforce Optimization Forum 2007. As part of the annual event, Verint Witness Actionable Solutions also is launching its second annual state of the industry workforce optimization and customer service analytics blog. The blog is designed to chronicle the travels and key findings of Principal Global Market and Solutions Consultants Oscar Alban and Bill Durr as they meet with organizations across the region, addressing customer service strategies, retention and loyalty techniques. Asia Pacific Workforce Optimization Forum 2007 Commences Taking place in 15 cities across Asia Pacific in late November and early December, these half-day industry events will focus on the next-generation contact center and customer-centric enterprise. The forum also will highlight how these best practices can be leveraged beyond the contact center and into the broader organization, including branch and back-office operations environments. Attendees will learn from industry experts and hear real-life examples of how global companies are aligning their strategies and operations, re-engineering processes and implementing change management, deploying workforce optimization solutions, and managing their resources to improve performance, the customer experience and bottom-line revenue. In addition, the seminars will outline Verint Witness Actionable Solutions’ market-leading contact center and enterprise solutions, including ways to maximize their value to meet service levels and goals in 2008 and beyond. To register for one of these complimentary seminars or to obtain more information about the specific locations, please email info.apac@verint.com. State of the Industry Blog Launches The globetrotting Alban and Durr will profile trends, opportunities and challenges, and success stories from customer-centric organizations across the region. As part of the blog, they will explore topics such as evolving technology platforms and overall best practices in today’s fast-paced business environment, as well as take a unique look at how workforce optimization business processes and technologies help enhance the customer experience, control costs and heighten profitability. During this sixth annual multi-city Asia Pacific tour, Alban and Durr will log their findings and interactions with global organizations at www.improveeverything.com. Blog entries will begin November 28 with highlights from destinations including Auckland, Bangalore, Bangkok, Beijing, Brisbane, Delhi, Kuala Lumpur, Manila, Melbourne, Mumbai, Shanghai, Singapore, Sydney, Tokyo and Wellington. "We will be stockpiling the frequent flyer miles for a good cause – to bring to our audiences a look at the inner workings of what can make and break customer service, loyalty and an organization’s overall brand,” says Alban. "Our blog is designed to provide a unique global perspective on pragmatic and new approaches to customer service, including best practices that focus on balancing world-class customer service and revenue generation,” adds Durr. "From the contact center and retail branch to the back-office, we will seek to provide perspective on managing key customer touch points throughout the enterprise.” Visit the site from November 28 onward to learn more about the journey across the Asia Pacific region, a dynamic and rapidly growing market. Blog entries will be updated regularly each week through December 7. About Verint Witness Actionable Solutions Verint® Witness® Actionable Solutions was formed as a result of the company’s successful combination with workforce optimization provider, Witness Systems. Verint Witness Actionable Solutions enables organizations to capture and analyze customer interactions, improve workforce performance and optimize service processes in contact center, branch and back-office operations. With the industry’s broadest portfolio of innovative solutions for customer service analytics, workforce optimization, quality monitoring/full-time recording, workforce management, eLearning, performance management and customer surveys, Witness Actionable Solutions helps companies uncover business trends, discover the root cause of employee and customer behavior, and power the right decisions to help ensure service excellence and achieve continuous performance improvement across every aspect of customer operations. About Verint Systems Inc. Verint Systems Inc. (VRNT.PK), headquartered in Melville, New York, is a leading provider of actionable intelligence solutions for an optimized enterprise and a safer world. Today, more than 5000 organizations in over 100 countries rely on Verint solutions to perform more effectively, build competitive advantage and enhance the security of people, facilities and infrastructure. Visit us at our website www.verint.com. This press release contains "forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks and uncertainties, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see the Company's Current Report on Form 8-K filed with the Securities and Exchange Commission on September 10, 2007. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, the Company assumes no obligation to update or revise them or to provide reasons why actual results may differ. VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE INTELLIGENCE, STAR-GATE, RELIANT, VANTAGE, X-TRACT, NEXTIVA, ULTRA, AUDIOLOG, WITNESS, the WITNESS logo, IMPACT 360, the IMPACT 360 logo, IMPROVE EVERYTHING, EQUALITY, CONTACTSTORE, EYRETEL, BLUE PUMPKIN SOFTWARE, BLUE PUMPKIN, the BLUE PUMPKIN logo, EXAMETRIC and the EXAMETRIC logo, CLICK2STAFF, STAFFSMART, AMAE SOFTWARE and the AMAE logo are trademarks and registered trademarks of Verint Systems Inc. Other trademarks mentioned are the property of their respective owners.