25.02.2014 22:21:00

Teleperformance FY 2013 Results

Teleperformance, the world’s leading provider of outsourced CRM and contact center services, reports 2013 results. Paulo César Salles Vasques, CEO of Teleperformance, comments on 2013 results and outlook.

Watch video interview and read transcript:
http://www.eurobusinessmedia.fr/ceo-direct/teleperformance/interview-with-ceo-paulo-cesar-salles-vasques-fy-2013,2014-02-25,1101?utm_source=ceo-direct&utm_medium=bw

Topics covered in the interview include:
- Comments on 2013 results
- Trends by geographic zones
- New call centers and multilingual hubs
- Growth opportunities
- Acquisition strategy
- Return to shareholders
- Guidance and outlook

About Teleperformance

Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2013, it reported consolidated revenue of €2,433 million ($3,236 million, based on €1 = $1.33).

The Group operates 110,000 computerized workstations, with close to 149,000 employees across around 230 contact centers in 46 countries and serving more than 150 markets. It manages programs in 63 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the NYSE Euronext Paris market, Eurolist-Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: SBF 120, STOXX 600 and France CAC Mid & Small. Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP

For further information, please visit the Teleperformance website at www.teleperformance.com

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