12.09.2006 13:00:00
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ProfitCenter's On-Demand Profitability Software Suite(TM) Satisfies the Sweet Tooth for Mary of Puddin Hill; Online Gourmet Retailer Signs Agreement with PCS
With a retail store, a call center, a catalog and a website, Maryof Puddin Hill required a system that would span across their businesschannels and provide efficiencies for all employees from call centerto finance. The PCS Profitability Software Suite(TM) will give Mary ofPuddin Hill the means to:
-- empower employees with web-based access to information like order history or customer information for the customers they serve,
-- manage the customer service process online, providing for customers to inquire about shipping dates and product status without having to telephone the call center and,
-- reduce the many inefficient customer and product touch points for more profitable transactions.
"With PCS, we have found a reliable and flexible partner whosatisfies our high expectations regarding quality and performance,"stated Ken Bain, President of Mary of Puddin Hill. "PCS fulfills ourgoal of joining our retail store, web and catalog businesses with afully integrated on-demand business solution for running our entirecompany."
"The benefits of the single integrated PCS solution range fromincreased customer service, to more productive sales and marketingpersonnel and happier, satisfied customers," stated Matthew Ehrlich,President and CEO of ProfitCenter Software. "By taking advantage ofPCS' On-Demand technology, Mary of Puddin Hill can maximize theiremployee resources and focus on customers and products, a focus thatwill grow their business and increase profits."
"Prior to signing with PCS, Mary of Puddin Hill was using varioussoftware systems to run our business. In our system search, we wanteda single broad solution allowing access to detailed real-time data onall our sales channels and business processes," said Bain. "All theother traditional systems had one system for eCommerce, another fororder processing and fulfillment, another for retail and yet anothersystem for finance; all with old technology to boot. PCS offered theonly real choice."
"Once companies see how PCS gives them the ability to easilyconnect and synchronize multiple sales channels with one integratedsystem, the choice is easy," said Ehrlich. "Companies, like Mary ofPuddin Hill, are freeing themselves of the limitations of traditionalclient-server software in the on-demand world, and PCS is the clearon-demand service leader in the multichannel direct marketingindustry."
PCS' Profitability Software Suite(TM) is a unified solution thatenhances a direct marketing company's bottom line, while eliminatingthe costs and complexities of traditional technologies. The PCS fullfeatured SaaS (Software as a Service) on demand solution runs allaspects of a multi-channel direct marketing business. Through sales,fulfillment, accounting functionality and more, PCS empowers companieswith the ability to automate and manage the full range of businessinformation necessary to fully support their customers.
About ProfitCenter Software Inc.
ProfitCenter Software Inc. (PCS) (www.profitcenter.com) based inUniondale, NY, is a leader in web-based on demand automation softwarefor multichannel merchants and direct marketers. The company'sProfitability Software Suite(TM) is the first integrated, scaleablesuite of applications designed to directly enhance a company's bottomline. Through sales, fulfillment, accounting functionality and more,PCS empowers companies with the ability to automate and manage theirentire customer life cycle and run their whole business off a webbrowser. PCS is a wholly owned subsidiary of Systemax, Inc. (NYSE:SYX) (www.systemax.com), a Fortune 1000 direct marketing company,which employs a system of branded e-commerce web sites, direct mailcatalogs and relationship marketers to sell PC hardware, relatedcomputer products, consumer electronic products and industrialproducts in North America and Europe.
About Mary of Puddin Hill, Inc.
Mary of Puddin Hill, Inc. (www.puddinhill.com) based inGreenville, Texas has a one-of-a-kind store built right next to ourbakery and candy kitchen on part of the original Puddin Hill farmsettled by James and Mary Horton in 1839. Their shelves, catalog pagesand their website are filled with beautiful gift packages andspecialty items, beautiful gift packages from party trays to partyfavors, gift baskets to candy baskets, little remembrances to bigimpressions.
Forward-looking statement:
This press release contains forward-looking statements about thecompany's performance. These statements are based on management'sestimates, assumptions and projections and are not guarantees offuture performance. ProfitCenter Software Inc. and Systemax Inc.assume no obligation to update these statements. Actual results maydiffer materially from results expressed or implied in thesestatements as the result of risks, uncertainties and other factorsincluding, but not limited to: (a) unanticipated variations in salesvolume, (b) economic conditions and exchange rates, (c) actions bycompetitors, (d) the continuation of key vendor relationships, (e) theability to maintain satisfactory loan agreements with lenders, (f)risks associated with the delivery of merchandise to customersutilizing common carriers, (g) the operation of the company'smanagement information systems, and (h) unanticipated legal andadministrative proceedings. Please refer to the Forward LookingStatements section contained in Systemax Inc.'s Form 10-K for a moredetailed explanation of the inherent limitations in suchforward-looking statements. Product or service names mentioned hereinare the trademarks of their respective owners.
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