Agent Workbench from HumanaOne Puts Insurance Professionals in Control

Insurance professionals now have a new, advanced online resource to assist them in marketing, selling and tracking personal health plans from HumanaOne®, the individual health insurance division of Humana Inc. (NYSE: HUM). Designed with input from independent insurance agents, Agent Workbench provides information and tools to help insurance professionals build their business, while saving time and taking the hassle out of quoting and comparing individual health insurance plans. "We believe we’ve created one of the most powerful online tools in the industry,” said Gilbert Roberts, vice president of sales for HumanaOne. "With Agent Workbench, insurance professionals can more easily provide the high caliber service that their clients need to feel confident, secure and valued.” Agent Workbench puts a wide range of information at the fingertips of insurance professionals, including the ability to: Generate quotes showing side-by-side comparisons between HumanaOne plans and clients’ prior coverage – even plans from other insurers Track quotes and view whether the application is pending, withdrawn, declined or issued Email the HumanaOne Underwriting Department or Agent Service Center with questions – direct access that makes it easy to do business with Humana Order marketing materials and benefit summaries to help generate interest and leads Receive sales updates, track commissions and bonuses Humana also plans to continually enhance Agent Workbench. Future additions will allow insurance professionals to receive alerts about upcoming renewals, lapsed payments and terminations, as well as view details of clients’ policies, whether in force or no longer active. "I find Agent Workbench to be extremely useful,” said Peter Breen, president of Breen Insurance in Reno, Nev. "It’s an all-in-one tool that helps me quote multiple plans and track applications throughout the process.” To access Agent Workbench, insurance professionals can visit Humana’s website at www.humana.com. After entering username and password in the "Log in” section, click on the "HumanaOne – Health and Life Insurance for Individual Families” link to be directed to Agent Workbench. Insurance professionals can also visit www.awbtraining.com to view an Agent Workbench training presentation and learn more about the tool’s features. HumanaOne currently serves more than 180,000 health plan members and is available in 26 states. HumanaOne plans are designed specifically for individuals and families not insured by an employer, such as self-employed entrepreneurs, small business employees, part-time workers, students and early retirees. Learn more about HumanaOne and the affordable health insurance plans that are available by visiting www.humana-one.com. About Humana Humana Inc., headquartered in Louisville, Kentucky, is one of the nation’s largest publicly traded health benefits companies, with approximately 11.3 million medical members. Humana offers a diversified portfolio of health insurance products and related services – through traditional and consumer-choice plans – to employer groups, government-sponsored plans, and individuals. Over its 46-year history, Humana has consistently seized opportunities to meet changing customer needs. Today, the company is a leader in consumer engagement, providing guidance that leads to lower costs and a better health plan experience throughout its diversified customer portfolio. More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at http://www.humana.com, including copies of: Annual reports to stockholders; Securities and Exchange Commission filings; Most recent investor conference presentations; Quarterly earnings news releases; Replays of most recent earnings release conference calls; Calendar of events (includes upcoming earnings conference call dates and times, as well as planned interaction with research analysts and institutional investors); and Corporate Governance Information.