28.01.2008 13:00:00
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Vignette Enables Online Support for RWD uPerform Customers
Vignette (NASDAQ:VIGN), a leading provider of Next-Generation Web
solutions, today announced Vignette Collaboration is playing a
significant role in helping customers of RWD Technologies, LLC create a
more effective and efficient workplace and drive faster adoption and
time to value for large software implementations.
RWD uPerform®, which embeds Vignette
Collaboration, allows content authors and subject matter experts to work
collaboratively to develop training materials and deliver them within
communities that enable employees to interact, stay informed and provide
critical feedback. Vignette provides RWD with the document and
collaboration services such as workflow, discussion forums, search and
subscriptions.
"RWD uPerform gives our customers the ability
to deliver performance support materials that go above and beyond the
standard ‘help’
function,” said Frank Lonergan, vice president
product development at RWD. "Using uPerform,
with all the capabilities Vignette provides, enables our customers to
build communities around specific work processes and functions and
interact directly with subject matter experts or other employees who may
have experienced similar challenges. By employing this method of
collaboration, our customers can have all their employees contribute
solutions, not just IT.” "The integration of RWD uPerform with Vignette
Collaboration is seamless,” said Lee Dudley,
training and communications Web specialist for Multnomah County, Oregon,
which encompasses Portland and the surrounding cities. "The
client check-in and check-out processes make the server functionality
very easy to use. Administratively, Vignette’s
workflow helps the County more efficiently manage the publishing
function over our entire enterprise. The collaboration functionality has
been indispensable during the authoring and editing processes. These are
the strengths that Vignette adds to RWD uPerform.” "When you think about an employee Web
experience, training and support materials are not typically the first
things to come to mind,” said Nate Bruce,
senior director of technology licensing at Vignette. "RWD
uPerform is a great example of how using the Web to create a social
environment within the enterprise can help employees get up to speed
more quickly on new products, policies and procedures. Vignette works
with a number of software vendors, like RWD, to deliver joint solutions
that help organizations bring more community-based, Web 2.0-style
experiences to the market.” About Vignette
Vignette helps organizations improve interactions with customers,
partners and associates by delivering highly personalized, interactive
online experiences. Our early content management and delivery tools laid
the groundwork for some of the Web’s most
popular sites. Today, our award-winning Next-Generation Web solution
powers some of the world’s most recognizable
online brands and enables organizations to have more meaningful online
interactions. Our Imaging and Workflow solution adds the ability to
deliver and manage online and offline document-driven customer
transactions. Vignette is headquartered in Austin, Texas with operations
worldwide. Visit www.vignette.com.
About RWD Technologies
RWD is a leading provider of human and operational performance
improvement solutions that help employers maximize the return on their
investments in people, processes, technology, equipment, knowledge and
customers. Since 1988, RWD has assisted clients and partners in
enhancing organizational productivity through its broad range of
integrated products and services, which include human capital management
and IT consulting services, business transformation and lean process
improvement, end-user training, change management, knowledge management
and operator effectiveness management. RWD's solutions are used in
thousands of organizations globally, and in industries such as
manufacturing, energy, automotive, aerospace, healthcare, life sciences,
consumer products, financial, telecommunications, services, higher
education and the public sector.
Based in Baltimore, Maryland, RWD serves Fortune 500 and other
organizations around the world. RWD is privately held, with more than
1,000 employees in offices in the Unites States, Canada, Mexico, United
Kingdom, Germany, France, Australia, New Zealand, Japan, and Kazakhstan.
For more information, visit www.rwd.com.
FORWARD-LOOKING STATEMENTS
The statements contained in this press release that are not purely
historical are forward-looking statements including statements regarding
the Company’s expectations, beliefs, hopes,
intentions or strategies regarding the future. Forward-looking
statements include statements regarding Vignette’s
products, future sales, market growth and competition. All
forward-looking statements included in this press release are based upon
information available to the Company as of the date hereof, and the
Company assumes no obligation to update any such forward-looking
statement. Actual results could differ materially from the Company’s
current expectations. Factors that could cause or contribute to such
differences include, but are not limited to, Future Losses, Limited
Operating History, Fluctuation of Quarterly Revenues and Operating
Results, Acquisition Integration, Competition, Dependence on a Small
Number of Large Orders, Lengthy Sales Cycle and Product Implementation,
Market Awareness of Our Product, Rapid Changes in Technology and New
Products, and other factors and risks discussed in the Company’s
reports filed from time to time with the Securities and Exchange
Commission.
Vignette and the V Logo are trademarks or registered trademarks of
Vignette Corp. in the United States and other countries. RWD, RWD
Technologies and RWD uPerform are registered trademarks of RWD
Technologies, LLC. in the United States and other countries All
other names are the trademarks or registered trademarks of their
respective companies.
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