Smart Balance Wheel Self-Balancing Scooters/Hoverboards Recalled by Salvage World Due to Explosion and Fire Hazards

WASHINGTON, Nov. 14, 2017 /PRNewswire-USNewswire/ -- https://cpsc.gov/Recalls/2018/Smart-Balance-Wheel-SelfBalancing-ScootersHoverboards-Recalled-by-Salvage-World-Due-to-Explosion-and-Fire-Hazards

Recall Summary

Name of Product: Self-balancing scooters/hoverboards

Hazard: The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of smoking, catching fire and/or exploding.

Remedy: Refund 

Consumers should immediately stop using these recalled scooters/hoverboards and contact Salvage World for instructions on returning their hoverboard for a store credit. 

Consumer Contact:

Salvage World toll-free at 888-726-9603 from 10 a.m.6 p.m. CT Monday through Friday or online at www.salvageworldllc.com and click on Recall Notice for more information.  

Recall Details

Units: About 700

Description
This recall involves Smart Balance Wheel self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The hoverboard were sold in black, white, red, or blue.

Incidents/Injuries: The firm has received one report of a battery pack catching fire and/or exploding in Mississippi in 2017 resulting in property damage. No injuries have been reported.

Sold Exclusively At: Salvage World stores in Hattiesburg, Mississippi from August 2016 through March 2017 for about $150.

Importer: Salvage World, of Hattiesburg, Miss.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
Please use the phone numbers below for all media requests.
Phone: 301-504-7908
Spanish: 301-504-7800

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SOURCE U.S. Consumer Product Safety Commission