Ryanair Introduces Customer Service Improvements - Quick Facts

(RTTNews) - Irish airline Ryanair Plc. (RYA.L, RYAAY), Friday said that the 'Recaptcha' security code will be removed from the Ryanair.com website for individual bookings next week, as part of their customer service improvements.

From November 1, the customers who book directly through the Ryanair.com website, without the help of travel agents or screenscrapers, can correct any minor errors made in their booking, within a day. Ryanair will also operate 'quiet flights', before 8am and after 9pm, with effect from November 1.

From December 1, Ryanair will allow passengers to bring a 2nd small carry-on bag, and the boarding card reissue fee will be cut from 70 pounds to 15 pounds for customers who have already checked in online. With respect from January 1, Ryanair's standard airport bag fees will be reduced to 50 pounds, from 60 pounds at the boarding gate.