09.10.2007 19:28:00
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New Project Apollo Case Study Shows that Price Sensitivity of Consumer Groups Can Be Affected by Media Exposure
Project Apollo pilot data indicates that marketers can identify consumer
groups whose sensitivity to price depends on their exposure to
advertising. This is the latest in a series of marketing case studies
developed from Project Apollo, the pilot for a new single-source
marketing research service under development by Arbitron, Inc.
(NYSE:ARB) and The Nielsen Company.
"Understanding how advertising contributes to
sales and can reduce the need for price promotion is a new, actionable
insight for marketers provided by Project Apollo. The case study just
completed provides a compelling demonstration that Project Apollo’s
combination of the Arbitron Portable People Meter with AC Nielsen
Homescan technology in the pilot panel of 11,000 consumers provides
insights not previously available through the conventional tool of
marketing mix modeling,” said Dave Thomas,
president, Media Client Services, The Nielsen Company.
In the study, "Brand X”
users were separately analyzed as heavy, medium and light category
purchasers. These users were further analyzed by their exposure to TV
advertising, resulting in three groups: no exposures, low exposures, and
high exposures. The case study revealed that TV exposure has a
substantial impact on price sensitivity of households that frequently
shop the category. An analysis that segments brand users and media
exposure is an approach not possible in the conventional marketing mix
modeling, which must attempt to discern marketing effects by examining
the total, undifferentiated marketplace for an advertiser’s
product.
The analysis found that exposure to advertising appears to decrease a
consumer’s tendency to react to price changes.
Pricing sensitivity is reduced even at low TV exposure levels compared
to no exposures. Audiences with four or more exposures showed even less
sensitivity, with behavior changes tapering off at between seven and
eight exposures among viewers of "Brand X”
advertising.
The results of the study also indicated in the aggregate that
advertising and price elasticity are inversely related. This
relationship was observed across various levels of TV exposure.
Purchasers of "Brand X”
who had not been exposed to TV advertising were the most sensitive to
price. Those with low exposure to TV ads were less sensitive to pricing.
Audiences with high exposures showed the least sensitivity to price
change.
"The robustness of the Project Apollo data
provides an unprecedented ability to do what is not possible with
separate, unrelated data sources,” said
Sharon Ameri, senior vice president, The Modeling Group, the division of
The Nielsen Company that conducted the price elasticity analyses. "Before,
we couldn’t segment out purchasing behaviors
by type of consumers. Now we can not only track the purchasing behaviors
by targeted segments, but tie changes to the amount of media exposures.
While this study focuses on television, we envision follow-up work that
includes the wide array of media being collected by Project Apollo and
utilized by marketers. ” "The value of Project Apollo can also be
realized by the encoding media,” said Linda
Dupree, executive vice president, PPM New Product Development, Arbitron
Inc. "With this and other studies that break
out networks, dayparts and programs by target consumers by advertiser,
the media can develop schedules, sponsorships and product placement
opportunities in which marketers will want to participate.”
The insights in this case study are the product of an extensive analysis
of Project Apollo data by The Modeling Group, a division of The Nielsen
Company located in Stamford, CT.
The Price Elasticity case study is available along with other studies
produced from Project Apollo data in the newly released Project Apollo
Marketing Compendium available from Project Apollo representatives.
Project Apollo pilot extended into the first quarter 2008
Arbitron and Nielsen have agreed, along with the seven members of the
Project Apollo Steering Committee, to extend the pilot period for
Project Apollo into the first quarter of 2008.
The additional time will be used to conduct a number of specific efforts
aimed at helping the members of the Project Apollo Steering Committee
better understand the utility of the service and build the strongest
possible business case for the commercialization of the proposed
single-source marketing information service.
The specific efforts include:
further testing and analysis of the commercial detection capabilities
of the Portable People Meter system;
further evaluation of recent enhancements to the pilot’s
multimedia capabilities, particularly those for print and Internet
measures;
additional development of the internal systems to make the data more
easily accessible to the media, advertisers, and marketers –
both directly and through their own software applications.
About the Project Apollo Pilot Panel
The Nielsen Company and Arbitron have deployed a national pilot panel of
more than 11,000 persons in 5,000 households as a demonstration of the ‘Project
Apollo’ national marketing research service.
The pilot panel is delivering, to a select group of charter supporters,
multi-media and purchase information from a common sample of consumers.
Seven advertisers are members of the Project Apollo Steering Committee,
a group of marketers who have signed agreements for the Project Apollo
pilot panel data. In aggregate, these seven advertisers spend more than
$6.8 billion for advertising on measured media.
The pilot panel is intended to show advertisers how Project Apollo
enables a better understanding of the link between consumer exposure to
advertising on multiple media and their shopping/purchase behavior. The
pilot also showcases the enhanced ability of the ‘single-source’
marketing research service to measure the return on investment for
marketing efforts.
How the Project Apollo Pilot Panel Works
The panel members are being given incentives to voluntarily carry
Arbitron’s Portable People Meter, a small,
cell phone-sized device that collects the volunteers’
exposure to electronic media sources: broadcast television networks,
cable networks, and network radio as well as audio-based commercials
broadcast on these outlets and on additional media. Consumer exposure to
other media such as newspapers, magazines and circulars is being
collected through additional survey instruments.
Data on consumer preference and purchases for a wide range of services
and products are also being collected from panelists via ACNielsen’s
Homescan technology, which tracks packaged goods purchases, and by means
of additional surveys. Data are being collected in aggregate form to
provide a holistic understanding of participants’
media interactions and their resulting shopping and purchase behavior.
About The Nielsen Company
The Nielsen Company is a global information and media company with
leading market positions and recognized brands in marketing information
(ACNielsen), media information (Nielsen Media Research), business
publications (Billboard, The Hollywood Reporter, Computing,
Intermediair) and trade shows. The privately held company has more than
42,000 employees, is active in more than 100 countries, and has
headquarters in Haarlem, the Netherlands, and New York, USA.
About Arbitron
Arbitron Inc. (NYSE: ARB) is an international media and marketing
research firm serving the media – radio,
television, cable, online radio and out-of-home –
as well as advertisers and advertising agencies in the United States and
Europe. Arbitron’s core businesses are
measuring network and local market radio audiences across the United
States; surveying the retail, media and product patterns of local market
consumers; and providing application software used for analyzing media
audience and marketing information data. The company has developed the
Portable People MeterTM, a new technology for
media and marketing research.
Arbitron’s marketing and business units are
supported by a world-renowned research and technology organization
located in Columbia, Maryland. Arbitron has approximately 1,900
employees; its executive offices are located in New York City.
Through its Scarborough Research joint venture with The Nielsen Company,
Arbitron provides additional media and marketing research services to
the broadcast television, newspaper and online industries.
Portable People MeterTM and PPMTM
are marks of Arbitron Inc. Arbitron Forward-Looking Statements This press release contains forward-looking statements within the
meaning of the Private Securities Litigation Reform Act of 1995. The
statements regarding Arbitron Inc. and its subsidiaries ("we," "our,"
"Arbitron" or the "Company") in this document that are not historical in
nature, particularly those that utilize terminology such as "may,"
"will," "should," "likely," "expects," "anticipates," "estimates,"
"believes," or "plans," or comparable terminology, are forward-looking
statements based on current expectations about future events, which
Arbitron has derived from information currently available to it. These
forward-looking statements involve known and unknown risks and
uncertainties that may cause our results to be materially different from
results implied in such forward-looking statements. These risks and
uncertainties include, in no particular order, whether we will be able
to: successfully implement the rollout of the Portable People Meter
system renew contracts with large customers as they expire; successfully execute our business strategies including entering
into potential acquisition, joint-venture or other material
third-party agreements; effectively manage the impact of any further consolidation in the
radio and advertising agency industries; keep up with rapidly changing technological needs of our customer
base, including creating new proprietary software systems and new
customer products and services that meet these needs in a timely
manner; successfully manage the impact on our business of any economic
downturn generally and in the advertising market in particular; successfully manage the impact on costs of data collection due to
lower respondent cooperation in surveys, privacy concerns, consumer
trends, technology changes and/or government regulations; successfully develop and implement technology solutions to measure
multi-media and advertising in an increasingly competitive
environment; and successfully obtain and/or maintain Media Rating Council
accreditation for our audience measurement services. Additional important factors known to Arbitron that could cause
actual results to differ materially from our forward-looking statements
are identified and discussed from time to time in Arbitron's filings
with the Securities and Exchange Commission, including, in particular,
the risk factors discussed under the caption "ITEM 1A. RISK FACTORS" in
Arbitron's Annual Report on Form 10-K for the year ended December 31,
2006. The forward-looking statements contained in this document speak only
as of the date hereof, and Arbitron undertakes no obligation to correct
or update any forward-looking statements, whether as a result of new
information, future events or otherwise.
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