07.09.2006 12:07:00
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Largest Cable and Multi-Play Provider in Japan - J:COM - Extends Contract With Amdocs Through 2009
ST. LOUIS, Sept. 7 /PRNewswire-FirstCall/ -- Amdocs , the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), announced today that Jupiter Telecommunications Co. (J:COM), the largest cable provider in Japan, has signed an agreement to extend its existing contract with Amdocs through 2009. Amdocs will continue to enable J:COM's ongoing evolution into a multi-play provider to a growing customer base, becoming a "one-stop-shop" for innovative bundles of services, including cable TV and broadband Internet, as well as wireline, wireless and IP-based voice.
"To ensure we have the best systems in place to support our rapid growth in both subscribers and offerings, we recently completed a rigorous market analysis and found that Amdocs is the best company to address the complexities of service convergence," said Masakazu Kawabata, Director of IT at J:COM. "Amdocs will continue to help us unify customer service across markets and launch new technologies, services and multi-play bundles quickly and cost-efficiently. This will allow us to further strengthen our brand value of 'more, better, and simpler -- and for less.'"
Since it was founded in 1995, J:COM has been expanding its customer base across Japan via acquisitions, becoming the largest MSO (multiple systems operator) in the country. Amdocs' customer care and billing platform was initially deployed at J:COM in 1995. Since then, J:COM has been standardizing on Amdocs across its multiple nationwide operations and lines of business.
"For service providers to move towards multi-play and realize a more profitable future, they need to put the customer at the center of their business," said Michael Matthews, chief marketing officer at Amdocs. "J:COM is striving to do just that, as it continues to work with Amdocs to provide a personalized experience to its customers across all touch-points."
BillingSoft Japan has been Amdocs' business partner and the systems integrator in this long-term project.
"Together with Amdocs, we have been providing J:COM with billing and subscriber management support for the past ten years," said Kaneyoshi Sakagami, chief executive officer at BillingSoft Japan. "This helped J:COM grow customer loyalty and average spend, while steadily increasing its market share."
Through its expansion across Japan, combined with an intense sales and marketing campaign to introduce multi-play to the Japanese public, J:COM has been able to grow sales by more than a third over the past three years, and by an additional 20.4% in the first quarter of 2006, reaching a leading 30% market share.
About Amdocs
Amdocs combines innovative software and services with deep business knowledge to accelerate implementation of integrated customer management by the world's leading service providers. By delivering a comprehensive portfolio of software and services that spans the customer lifecycle, Amdocs enables service companies to deliver an intentional customer experience TM, which results in stronger, more profitable customer relationships. Service providers also benefit from a rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company with revenue of more than $2 billion in fiscal 2005, Amdocs has approximately 15,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com/.
Amdocs Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2005, filed on December 28, 2005 and our quarterly 6-K furnished on February 15, 2006, May 15, 2006, and August 15, 2006.
Media Contact: Amdocs Runi Krishnamurty Access Communications for Amdocs Tel: 917-522-3507 E-Mail: runi@accesspr.com
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