Kewaunee Win Active Customer Engagement Award

BANGALORE, India, Aug. 10, 2017 /PRNewswire-iReach/ -- Kewaunee Scientific Corporation India Pvt. Ltd. bagged 'Active Customer Engagement Award'

Kewaunee was honoured by CII with the "Active Customer Engagement" award as part of "CII Award for Customer Obsession -2016" in the inaugural edition held on June 16, 2017, at New Delhi. Kewaunee received this honour in the category ' Large Business Organization – Manufacturing Sector". 

Mr. Gopal (National Manager) & Mr. Sasi Kumar B. (Relationship Catalyst – Kewaunee Global Customer Support) seen receiving Award from Mr. R.C. Chaudhary, Hon'ble Minister of State for Consumer Affairs, Food & Public Distribution, Govt. of India.

Recognitions were based on the assessment made by a team of qualified assessors from CII. A comprehensive, rigorous assessment process was designed in line with internationally practiced assessment process. The assessment process involved submitting a detailed application document as per the Model Criteria. Based on the outcome of the macro level assessment clearance, onsite assessment has been carried out to further assess the maturity of practices and performance, in line with the requirements of the framework.

Kewaunee Scientific Corporation India, market leader in laboratory infrastructure space has been setting up bench marks in innovative products and project delivery programs. While Kewaunee's CFSP (Customer Facility Support programs) is well recognized in the industry, recently launched KGCS (Kewaunee Global Customer Support) program which identifies the top 100 customers of Kewaunee in India and custom design the support program for each customer is aimed at enhancing and personalizing Customer experience. Kewaunee continues to challenge its team and process for a superior customer service management programs. Competing against the heavy weights in entire Indian Industry and being recognized by CII is the proof to Kewaunee's commitment to Indian customers.  

Media Contact: Sasi Kumar Buddhan, Kewaunee Scientific Corporation India Pvt. Ltd., 9845970003, sasikumar@kewaunee.in

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SOURCE Kewaunee Scientific Corporation India Pvt. Ltd.