04.01.2006 15:18:00
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Intervoice Completes Acquisition of Edify; Merged Organization Strengthens Leadership Position in Voice Self-Service Market
With extensive industry experience, an impressive patentportfolio, award-winning product and services offerings, andworld-class partners and customers, the merged company advancesIntervoice's market leadership position in the voice self-servicemarket. The merged company combines Intervoice's strengths indevelopment tools, standards-based applications and a global presencewith Edify's prowess in Web-based tools, natural language applicationsand its broad North American market presence. Added revenues andresources from Edify will help Intervoice speed the delivery of speechsolutions across multi-channel (i.e. voice, data, and video) portalsfor both network and enterprise customers.
Together, the two companies have deployed more than 1.5 millionports handling millions of mission-critical calls daily for more than5,000 enterprises worldwide in key vertical markets such as financialservices, telecommunications and retail. The combined company willhelp enterprises reach even greater levels of success with enhancedcustomer service, improved access to information and increasedproductivity through automated information systems.
"The acquisition of Edify strengthens our product portfolio andincreases value to our customers. Both companies have successfulrelationships with world-class customers and partners and havedeveloped industry leading voice automation solutions," said BobRitchey, President and CEO of Intervoice. "Leveraging this strong,shared foundation will allow the combined organization to increase itsinnovative edge in delivering voice solutions and compete moresuccessfully in the expanding voice automation market."
The new Intervoice will continue to drive the adoption of voiceself-service solutions and aid in the growth of the market-at-large.Judith Markowitz, founder and president of J. Markowitz, Consultantscommented, "This acquisition benefits both of these companies alongwith their new and existing customers. There's very good synergybetween the companies and the combined set of products, applications,and know-how creates a nicely balanced entity that should be verycompetitive in the speech-processing marketplace."
About Intervoice
Intervoice, Inc. (Nasdaq:INTV) provides leading enterprises andnetwork operators with the platform, software, applications andservices necessary to optimize the customer experience through voiceautomation solutions. Omvia(R), the open, standards-based Intervoiceproduct suite, offers unparalleled flexibility for advancedmulti-media messaging, portal, IVR and payment applications. TheCompany's two market units focus on enterprise and network markets,providing solutions that improve operational efficiencies, driverevenue and increase customer satisfaction and loyalty. Building onmore than 20 years of systems integration and service deliveryexperience, the Professional Services Agility Suite from Intervoice isdesigned to provide proven best practices toward design,implementation, and optimization of voice applications. Intervoicesystems have been proven in more than 23,000 implementations worldwideat companies across a variety of industries including: Ameritrade,Amtrak, Atmos Energy, Citibank, CSX Transportation, MasterCard, O2,Rogers Wireless, SBC, Travelocity, Verizon and Vodafone. A MicrosoftCertified Partner and Certified Partner for Learning Solutions,Intervoice is headquartered in Dallas with offices in Europe, theMiddle East, South America, Africa and Asia-Pacific. For moreinformation, visit www.intervoice.com.
Intervoice has included in this press release certain"forward-looking statements" within the meaning of the PrivateSecurities Litigation Reform Act of 1995 concerning its business andoperations that are based on management's current beliefs. Allstatements other than statements of historical fact in this pressrelease are forward-looking statements. Readers are cautioned to readthe risks and uncertainties, described in the Company's filings withthe Securities and Exchange Commission, including without limitation,the risks and uncertainties set forth under the caption entitled"Cautionary Disclosures to Qualify Forward Looking Statements" in theCompany's Annual Report filed on Form 10-K and Quarterly Reports filedon Form 10-Q. Intervoice cautions current and potential investorsthat such risks and uncertainties could result in material differencesfrom the forward-looking statements in this press release.
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