08.08.2006 13:00:00
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InterContinental Hotels Group Expands Travel Agent Commission Processing with Pegasus Solutions
IHG is expanding its relationship with Pegasus for numerousreasons, including Pegasus' thousands of member agencies around theworld. Mike Martin, senior vice president of Distribution Operationsand Technology for IHG, said: "Pegasus impressed us with the strongrelationships it has built with travel agencies. Pegasus consolidatespayments to member agencies, which reduces the number of payments eachagency receives, improving IHG's relationship with the agentcommunity. IHG also benefits from Pegasus' agency-friendly servicessuch as direct deposit and payments in many local currencies."
Martin continued: "For our thousands of hotels around the world,we like Pegasus' Web-based TravelCom tool, which is very user-friendlyfor hoteliers to make updates regarding guest departures. This toolwill help us improve the timeliness of commissions."
John Davis, chairman, president and CEO of Pegasus, commented:"IHG has trusted Pegasus with its commission-processing business,indicating the value it places on the vital role that travel agentsplay in hotel reservations. Service is a big aspect of what we do.Pegasus' network of offices provide travel agency support and are ableto directly resolve nearly 80 percent of inquiries. It's that kind ofdetail that sets our service apart for hoteliers such as IHG."
IHG also uses Pegasus' electronic distribution services.
Pegasus' industry-leading commission-processing service is used bymore than 40,000 hotels worldwide. The company processes an average of$40 million in hotel commissions each month. Its agency customersinclude the majority of the world's travel agencies in more than 200countries. Hotels that participate in Pegasus' commission-processingservice can process payments in the frequency of their choice --ranging from weekly to monthly. Member travel agencies are paidcommissions on a weekly basis, and customers receive detailedelectronic reports for easy reconciliation.
About IHG
InterContinental Hotels Group PLC of the United Kingdom (LON:IHG,NYSE:IHG (ADRs)) is the world's largest hotel group by number ofrooms. InterContinental Hotels Group owns, manages, leases orfranchises, through various subsidiaries, over 3,600 hotels and537,000 guest rooms in nearly 100 countries and territories around theworld. The Group owns a portfolio of well recognized and respectedhotel brands including InterContinental(R) Hotels & Resorts, CrownePlaza(R) Hotels & Resorts, Holiday Inn(R) Hotels and Resorts, HolidayInn Express(R), Staybridge Suites(R), Candlewood Suites(R) and HotelIndigo(TM), and also manages the world's largest hotel loyaltyprogram, Priority Club(R) Rewards. InterContinental Hotels Groupoffers information and online reservations for all its hotel brands atwww.ichotelsgroup.com and information for the Priority Club Rewardsprogram at www.priorityclub.com. For the latest news fromInterContinental Hotels Group, visit our online Press Office atwww.ihgplc.com/media.
About Pegasus
Dallas-based Pegasus Solutions, Inc. is a global leader inproviding technology and services to hotels and travel distributors.Founded in 1989, Pegasus' customers include a majority of the world'stravel agencies and more than 60,000 hotel properties around theglobe. Pegasus' services include central reservation systems,electronic distribution services, commission processing and paymentservices, and marketing representation services, including theconsumer Web site, www.hotelbook.com. The company's representationservices, including Utell by Pegasus(TM) and Unirez by Pegasus(TM),are used by more than 7,000 member hotels in more than 130 countries,making Pegasus the hotel industry's largest third-party marketing andreservations provider. Pegasus has 17 offices in 12 countries,including regional hubs in London, Singapore and Scottsdale, Arizona.For more information, please visit www.pegs.com.
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