$25 Billion Bank to Convert to Online Resources

    Business Editors/High-Tech Writers

    CHANTILLY, Va.--(BUSINESS WIRE)--May 2, 2005--Online Resources Corp. (Nasdaq:ORCC), a leading outsourcer of Internet financial services, today announced that New York Community Bank, the primary subsidiary of New York Community Bancorp, Inc. (NYSE:NYB) and the fourth largest thrift in the nation, has signed a five year agreement for the company's suite of web-based account presentation, payments and relationship management services.
    Beginning in July 2005, New York Community Bank will introduce customers to its new Internet banking site, NYCBDIRECT, via Online Resources' integrated platform. The bank's existing Internet banking users will be converted to the new platform beginning in August 2005.
    Online Resources' comprehensive suite of services will enable New York Community Bank to aggressively grow its online banking and bill pay relationships. These services, which are branded to New York Community Bank, include retail and small business Internet banking, bill payment, cash management, web design and other financial self-service capabilities. The bank will also make available to its customers additional services, including online check imaging, e-statements and account aggregation through Money HQ.
    Online Resources will also integrate its unique ICM relationship management services into New York Community Bank's call center and marketing programs. ICM combines consumer marketing, CRM technology and access to multiple consumer touch points, in order to drive consumer adoption and Internet channel profitability for Online Resources' clients.
    "We chose Online Resources based on its track record of providing both high consumer adoption and exceptional service quality," said Barbara Ann Tosi-Renna, 1st senior vice president of New York Community Bank. "With tight integration of online banking, bill payment and other services, all backed by robust marketing and customer service, we believe we can significantly raise the value of our Internet channel."
    "Our primary goal is to increase New York Community Bank's consumer adoption rate," stated Raymond T. Crosier, Online Resources' president and chief operating officer. "We will be particularly focused on raising the bank's bill pay adoption rate, where we lead the industry in achieving a more than 30 percent upsell of billpay services to our online banking users."

    About New York Community Bank

    New York Community Bank is the primary subsidiary of New York Community Bancorp, Inc. (NYSE:NYB), the fourth largest thrift in the nation, with assets of $24.6 billion at March 31. 2005. The Bank serves its customers through a network of 143 banking offices in New York City, Long Island, Westchester County, and northern New Jersey, and operates through seven divisions: Queens County Savings Bank, Roslyn Savings Bank, Richmond County Savings Bank, Roosevelt Savings Bank, CFS Bank, First Savings Bank of New Jersey, and Ironbound Bank. The Bank is the leading producer of multi-family mortgage loans for portfolio in New York City and the third largest thrift depository in the New York metropolitan region. Additional information about the Bank is available at www.myNYCB.com.

    About Online Resources

    Online Resources powers Internet financial services for 700 firms nationwide. The Company's proprietary account presentation, payment and relationship management services are branded to its client banks, credit unions, card issuers and payment acquirers. The Company serves over three million consumer end-users and processes over $10 billion in payments annually. Founded in 1989, Online Resources (Nasdaq: ORCC, Website: www.orcc.com) has been widely recognized as one of the nation's fastest growing technology firms.

    This news release contains statements about future events and expectations, which are "forward-looking statements." Any statement in this release that is not a statement of historical fact may be deemed to be a forward-looking statement. Such forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the Company's actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Specifically factors that might cause such a difference include, but are not limited to the Company's: history of losses; dependence on the marketing efforts of third parties; potential fluctuations in operating results; ability to make and successfully integrate acquisitions of new businesses; potential need for additional capital; potential inability to prevent systems failures and security breaches; potential inability to expand services and related products in the event of substantial increases in demand; competition; ability to attract and retain skilled personnel; reliance on patents and other intellectual property; exposure to the early stage of market adoption of the services it offers; exposure to the consolidation of the banking and financial services industry; and additional risks and uncertainties discussed in filings made by the Company with the Securities and Exchange Commission, including those risks and uncertainties contained under the heading "Risk Factors" in the Company's Form 10-K, latest 10-Q, and S-3 as filed with the Securities and Exchange Commission. These factors should be considered in evaluating the forward-looking statements, and undue reliance should not be placed on such statements.

--30--RB/ph*

CONTACT: Online Resources Corp. Media Contact: Beth Halloran, 703-653-2248 bhalloran@orcc.com

KEYWORD: VIRGINIA NEW YORK INDUSTRY KEYWORD: HARDWARE SOFTWARE BANKING INTERNET E-COMMERCE PRODUCT MARKETING AGREEMENTS SOURCE: Online Resources Corp.

Copyright Business Wire 2005