15.11.2007 17:31:00

U.S. Bank Honors 20 Employees for Providing Exceptional Service

U.S. Bank has named the latest inductees into its Circle of Service Excellence, a quarterly award given to employees who provide exceptional service and attention to customers and coworkers. The Circle of Service Excellence winners, who were nominated by U.S. Bank employees and customers, will be recognized on Dec. 13 at an awards luncheon in Minneapolis, hosted by Richard Davis, president and chief executive officer at U.S. Bancorp (NYSE:USB). Also, each winner’s portrait will be displayed in the company’s Circle of Service Halls of Fame, located in nine of the company’s major cities, including Cincinnati, Denver, Fargo, Milwaukee, Minneapolis, Portland, Seattle, St. Louis and St. Paul. "The members of U.S. Bank’s Circle of Service Excellence truly set the bar high in demonstrating what it means to go above and beyond to provide outstanding service to customers and fellow employees,” said Davis. "They can all take great pride in the excellent work they have done.” The following employees are being honored as inductees into the Circle of Service Excellence for the second quarter of 2007: Arizona Brandi Hickman, branch manager at U.S. Bank’s Cotton-Bell Road Safeway office in Surprise Iowa Chad Geerdes, branch manager at U.S. Bank’s Rock Rapids Main office Brian Horstman, who works in training in Des Moines Illinois David Burnett, vault teller at the Sterling-Rock Falls Main office Heidi Mullan, the teller coordinator at the Sterling-Rock Falls Main Kentucky Katherine Fowler, who works for U.S. Bancorp Investments and Insurance in Bowling Green Jeff Mullins, a financial consultant for U.S. Bancorp Investments and Insurance in Bowling Green Mark Shaw, a universal banker at U.S. Bank’s Northern Kentucky University office in Highland Heights Minnesota Amanda McNosky, who works in U.S. Bank’s retail payment systems division in Minneapolis Annette Starr, who works in systems support in St. Paul Nevada John Estrada, a personal banker at U.S. Bank’s Summerlin office in Las Vegas Ohio Dawn McCarthy, a universal banker at U.S. Bank’s Norwood office in Cincinnati Oregon John Ingle, a senior review appraiser in U.S. Bank’s Real Estate Technical Services (RETECHS) department in Portland Denise Martens, a metropolitan banking regional operations manager in Portland Michael Tidwell, an applications consultant in U.S. Bank’s technology and operations division in Portland Tennessee Kandance Garrett, a personal banker at U.S. Bank’s Clarksville Wal-Mart office Wisconsin Laura Evica, an applications consultant in U.S. Bank’s technology and operations division in Brookfield Ron Maurer, a LAN support technician in Milwaukee Reggie Rantanen, an instructional designer in U.S. Bank’s contact center in West Allis Patrick Wyant, an applications consultant in U.S. Bank’s technology and operations division in Brookfield For those who wish to nominate a U.S. Bank employee who has provided outstanding service, Circle of Service Excellence brochures containing nomination details are available at all U.S. Bank branches. U.S. Bancorp, with $228 billion in assets, is the parent company of U.S. Bank, the 6th largest commercial bank in the United States. The company operates 2,512 banking offices and 4,870 ATMs, and provides a comprehensive line of banking, brokerage, insurance, investment, mortgage, trust and payment services products to consumers, businesses and institutions. Visit U.S. Bancorp on the web at www.usbank.com.

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