30.11.2007 13:00:00

Cognos Customer U.S. Army ARDEC Selected as 2007 Malcolm Baldrige National Quality Award Winner

Cognos® (NASDAQ: COGN) (TSX: CSN), the world leader in business intelligence and performance management solutions, today announced that one of its long-time customers, the U.S. Army’s Armament Research, Development and Engineering Center (ARDEC), was recently presented the prestigious Malcolm Baldrige National Quality Award, the nation’s highest Presidential honor for organizational performance excellence. ARDEC is the first Department of Defense organization in history to receive the award. Established in 1987 and presented annually by the President of the United States, the Baldrige Award acknowledges businesses, education, health care and nonprofit organizations that apply and are judged to be outstanding in seven key areas: leadership; strategic planning; customer and market focus; measurement, analysis, and knowledge management; human resource focus; process management; and results. "I am pleased to join President Bush in congratulating the five outstanding organizations that have been named to receive this year’s Baldrige Award,” noted U.S. Secretary of Commerce Carlos M. Gutierrez in a November 20 press release announcing award winners. "The organizations we recognize today have given us superb examples of innovation, excellence and world-class performance. They serve as role models for organizations of all kinds striving to improve effectiveness and increase value to their customers.” "We are absolutely thrilled by our selection as a 2007 Malcolm Baldrige National Quality Award recipient,” said ARDEC Director Dr. Joseph A. Lannon. "Each member of our workforce is responsible for bringing this honor to our organization. The men and women of ARDEC earned this award as a direct result of what they are doing for our warfighters. I couldn’t be prouder of each and every ARDEC employee.” A Cognos customer since 1995, ARDEC uses Cognos 8 Business Intelligence (BI) to deliver a single view of business data across multiple sources, including critical financial data found in their SAP ERP system. This has helped ARDEC gain comprehensive visibility into programs undertaken on behalf of its Army clients, improving decision-making and assuring that development projects stay on track and on budget. Documented savings and cost avoidances have totaled more than $423 million over a ten year period, which have been identified and redirected back into supporting the mission of the funding organization. More information on ARDEC’s success with Cognos can be found at http://www.cognos.com/pdfs/success_stories/ss_ardec_armament_ research_development_and_engineering_center.pdf. (Due to the length of this URL, it may be necessary to copy and paste it into your Internet browser's URL address field. You may also need to remove an extra space in the URL if one exists.) A podcast featuring ARDEC can also be found at http://www.cognos.com/sap-profiles/index.html?mc=-web_solutions "This is a significant accomplishment for ARDEC, and a well-deserved reflection of their commitment to driving quality, best practices and performance excellence across the organization,” said Dave Laverty, Senior Vice-President of Global Marketing and Chief Marketing Officer at Cognos. "Cognos and ARDEC have enjoyed a long history of success, working together to overcome the traditional obstacles to enabling optimal performance management within an SAP environment. We are very proud of our work with ARDEC and take extra pride in seeing one of our key government customers in performance management gain national recognition for their efforts.” The 2007 Baldrige Award recipients were selected from among a field of 84 applicants. The evaluation process, conducted by an independent board of examiners, included about 1,000 hours of review and on-site visits by teams of examiners to clarify questions and verify information in the applications, which were initially submitted last May. ARDEC officials now will prepare to accept the award at a ceremony to be held in Washington, D.C. in early 2008. About The Malcolm Baldrige National Quality Awards: Named after Malcolm Baldrige, the 26th Secretary of Commerce, the Baldrige Award was established by Congress in 1987 to enhance the competitiveness and performance of U.S. businesses and expanded in 1998 to include education and health care. In 2007, non-profit organizations, including charities, trade and professional associations, and government agencies, will be eligible to receive a Baldrige Award. The award promotes excellence in organizational performance, recognizes the achievements and results of U.S. organizations, and publicizes successful performance strategies. The award may be presented to five types of organizations: manufacturers, service companies, small businesses, education organizations and health care organizations. The award is not given for specific products or services. Since 1988, 72 organizations have received Baldrige Awards. The Baldrige program is managed by NIST in conjunction with the private sector. As a non-regulatory agency of the U.S. Department of Commerce's Technology Administration, NIST promotes U.S. innovation and industrial competitiveness by advancing measurement science, standards, and technology in ways that enhance economic security and improve our quality of life. More information on the Malcolm Baldrige Award can be found at http://www.quality.nist.gov/ About U.S. Army ARDEC: The center, the Army's principal researcher, developer and sustainer of current and future military armaments systems, is focused in particular on developing and improving the technical capabilities of U.S. service members fighting the Global War on Terrorism. Headquartered in Picatinny, New Jersey, the center employs more than 3,000 personnel at its five different locations in the U.S. For more information, please visit http://www.pica.army.mil/PicatinnyPublic/organizations/ardec/index.asp About Cognos: Cognos, the world leader in business intelligence and performance management solutions, provides world-class enterprise planning and BI software and services to help companies plan, understand and manage financial and operational performance. Cognos brings together technology, analytical applications, best practices, and a broad network of partners to give customers a complete performance system. The Cognos performance system is an open and adaptive solution that leverages an organization’s ERP, packaged applications, and database investments. It gives customers the ability to answer the questions -- How are we doing? Why are we on or off track? What should we do about it? – and enables them to understand and monitor current performance while planning future business strategies. Cognos serves more than 23,000 customers in more than 135 countries, and its top 100 enterprise customers consistently outperform market indexes. Cognos performance management solutions and services are also available from more than 3,000 worldwide partners and resellers. For more information, visit the Cognos Web site at http://www.cognos.com. Cognos and the Cognos logo are trademarks or registered trademarks of Cognos Incorporated in the United States and/or other countries. All other names are trademarks or registered trademarks of their respective companies. Note to Editors: Copies of previous Cognos press releases and Corporate and product information are available on the Cognos Web site at www.cognos.com.

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